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  • General

Panmi is the sole promotional and business development partner of Xiaomi in Australia. Panmi’s vision is to bring new and exciting technology with uncompromising quality and performance to Australian consumers, helping Australians to enjoy advanced technology in their daily lives.

Xiaomi Australia currently does not have a physical retail store, however, the Xiaomi Experience Showroom is available for visits upon appointment.

Kindly contact us through our Xiaomi Australia Facebook page to make an appointment.

Panmi Showroom: 174 Broadway, Chippendale NSW 2008.

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Xiaomi Australia:

Facebook: https:https://www.facebook.com/panmiaus/

Instagram: https://www.instagram.com/panmiaus/

We do not provide warranty services or support for products bought through external channels or unauthorised resellers.
All Xiaomi Australia products are equipped with AU adaptors and are supported by Australia Warranty Standard. We advise Xiaomi users in Australia to abide to Australia safety regulations and purchase Xiaomi products through our official website or Xiaomi Australia authorised resellers.

For mobile phone services and repairs, contact PTC hotline at 1300 942 664 or email your enquiry to info@ptc.net.au. Visit PTC website to find the closest repair center near you.
For scooter repairs and services, kindly contact Segway-Ninebot Australia via support@ninebotsegway.com.au for all scooter related enquiries.
For all other technical repair enquiries, contact our Technical Team at support@panmi.com.au